FAQs / Be Enlighten With Some Of Our Common Questions
  1. How does the ordering process work?
    step 1 choose the items from our catalogue / website
    step 2 check the item stock by calling us at +606-850 4082
    step 3 fax us your purchase order.
    step 4 we will issue our invoice to your end.
    step 5 provide us with your artwork (if printing are needed) or any modification requirements by email or fax.
  2. Where does the crystal / trophy / plaque products comes from?
    Our quality & cost effective crystal / trophy / plaque products are both manufactured locally and also imported from Hong Kong / China / Taiwan / Thailand.
  3. Do you have a showroom where i can "cash and carry" to purchase?
    Yes, we are located in Nilai, Negeri Sembilan. You may visit our showroom by obtaining our location full address at the right side of this panel.
  4. How long will it take to receive my purchase (s) ?
    - Existing stock item are good for immediate collections.
    - Special indent / out of stock items; within 30-45 days upon confirmation.
  5. What are the payment options available?
    Cash term (C.O.D) - as we are providing very competitive prices.
  6. What if the chosen model is not available / out of stock?
    Reorder of the item can be arranged with minimum order quantity. However, it is best to check with us if the specific items is still being manufactured.
  7. What if the answer to my questions is not found in your FAQ section?
    Please call us at +606-850 4082 or +606-7999 699
    and we will be at your service.
  8. Can i print / engrave any logo / text on the chosen items?
    Yes, you can customised the crystal / trophy / plaque products by printing / engraving any logo / text. You must provide us with the specifications and artworks.
  9. How long it will take to have the product printed?
    Upon confirmation of sample / artworks, good can be ready within 3 - 7 days.